Xiang Do Hinoki

Ships from Japan, dispatched within 5–7 business days. International delivery by tracked Japan Post typically takes a further 7–14 business days, depending on your destination and any customs processing. Tracking is included.

The Zen Complete Set ships free, worldwide — as does any order of the same value or more. Other orders are a flat rate by destination (about US$22 to the United States · CA$30 within Canada · £23 to the United Kingdom); incense-only orders ship at a lower letterbox rate. Everything is shown in your local currency at checkout.

United States: import duties are prepaid — you pay nothing extra on delivery. Canada: no customs duty (Japan–Canada CPTPP); Canada Post may collect GST/HST and a small handling fee (about CA$10) on arrival. United Kingdom, Singapore & Hong Kong: local taxes vary — email us and we'll tell you exactly what to expect before you order. We declare every shipment accurately.

For hygiene and safety reasons, incense can't be returned once opened — except if it arrives faulty or damaged, in which case email info@the-zen-artisan.com within 7 days with a photo and we'll make it right.